7 Days Return & Refund Policy

At Zygoa, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 7 days of receiving the product.

Return Eligibility

To be eligible for a return:

• The return request must be made within 7 days of delivery.

• The product must be unused and in its original condition.

• The product should be returned with its original packaging, tags, accessories, and invoice/order details.

• Products that are damaged due to misuse or improper handling may not be eligible for return.

How to Request a Return

To request a return, contact us at Zygoastoree@gmail.com with your order number and reason for the return. We will provide instructions for the return process.

Refunds

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.

If approved, the refund will be processed using the original payment method, where applicable. The time required for the refund to appear may depend on your payment provider.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may request photos or other information to verify the issue.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, customization, or other applicable restrictions. Such exclusions will be indicated on the product page where applicable.

Contact Us

For return or refund questions, please contact:

Email: Zygoastoree@gmail.com
Store: Zygoa

We reserve the right to refuse returns that do not meet the conditions described in this policy.